With good customer service you should always assume customer is right and take it from there until proven otherwise.
1 Like
Jenna Mae see. More weird shit to add to the list.
1 Like
If i was away from home & got a notification that someone was in my home I would call the cops. I wouldnāt call my husband or anyone. Why would I? From my knowledge someone is in my home who shouldnāt be.
As far as the husband creeping around that seems strange. Iāve never stayed at an Airbnb though.
4 Likes
This reminds me of that movie 13 cameras and also the reason why I donāt do BNBs. I would of freaked out and left too.
4 Likes
I would have called the cops first before my wifeā¦other than that crazy story
1 Like
I hope you videoed what you seen., and I would take them to court if they donāt refund you.
Best wishes, and good luck.
2 Likes
FantasĆa Roman Crazy! This is why reviews are important 
So creepy I hope that you are able to get a refund
1 Like
Super creepy! We just stayed in a few on vacation and discussed the what if of this kind of scenario. Never had an air bnb that wasnāt as advertised though.
1 Like
Talk to the news mediaā¦bad publicity for them will reach far and wide,ā¦maybe even get on national news.
5 Likes
Where was the camera? I would speak to the police on your behalf because that is creepy!
5 Likes
And this is why we never use Airbnb
3 Likes
Cameras/ video security are not allowed in airbnb homes without full disclosure. Itās in their rules.
6 Likes
Get the news involved. Air BNB will be quick to give you your money back.
24 Likes
One reason Iāll never use air bnb. Iād rather rent from an actual hotel chain. Some people are weird AF.
10 Likes
Honestly sounds like the beginning of a horror movie!
22 Likes
Gross. Iād never stay at an Airbnb
8 Likes
Let others know so they donāt rent it. Theyāre sick
4 Likes
Iām not at all happy with ABNB either. I was assulted at a property and now I have been kicked off the website and told I am no longer able to rent. WTF I was a victim of a crime where an arrest was made and charges were filed. I feel like I was victimized twice once when I was assulted and a week later when I was sent an email. I even sent them copies of the police report but nope. Not cool.
24 Likes
Iām just glad you up and left your safety and the children comes first - fight AIRBNB and ruin their reputation.
10 Likes
Speaking from experience - Airbnb deletes/hides conversations and requests so take screenshots of everything. And tweet. They respond to public tweets. Plus donāt settle for just Airbnb credits from them, instead get money refunded in your account.
19 Likes
I hope you leave the most vile comments on that air B and B page and house.
Shocking!
5 Likes
H.O.E. (Hotels over everything)
10 Likes
Itās a good thing you trusted your momma instinct. I got a bad feeling about that whole situation just reading about it. None of it makes sense. That husband is clearly a creep and up to something extremely shady. Glad youāre all safe.
12 Likes
If you paid with your credit card, you have 120 days to dispute the charge. If you paid with your debit card you have 30 days from day of charge being paid. However, they may have an extension based on date of receipt for services.
8 Likes
I justā¦have no words at all. Airbnb sounds scary and Iāve heard so many bad stories about it so I think Iāll just avoid it altogether.
2 Likes
Do people not understand that some of these are vacation homes and people DO live in them for part of the year? Even so, he probably has a furnished basement suite. Maybe he lives in the basement while he rents out the upper unit. Iād put cameras in my shit too to prevent people who are careless and negligent from destroying my home and then denying their part.
If you found the camera, it wasnāt hidden.
Omg sounds Like s horror film setupā¦
6 Likes
Iām old schoolā¦ I only stay in hotels and always book directly, never through an online travel sight!!! Hope you get a full refund and post the host name and address so others donāt have to deal with that creeper!
8 Likes
Omg thatās really scary! Iāve used air bnb here in the UK and never had any issues or have heard of any from anyone else. But when you put it like this, I guess anything is possible with these creeps around! Iām so glad you managed to prove why you were there and got your family out. Really sorry to hear you had a bad experience and had to drive all the way home though! Be sure to leave a review on there to warn others and if air bnb donāt pursue this then take it to the media 
things couldāve been so much worse and you shouldāve been protected x
2 Likes
Thatās awful. So creepy. I hope youāre able to get a refund
2 Likes
Followingā¦. Never in this situation but popped up on my newsfeed and I have always been interested in maybe getting an AirBNB, and even never experienced, I feel I can sense the honesty and the wrong that happened here and Iāve been in that position many times even if not Airbnb but something to me that seems so cut and dry of fucked up and I never once received justice no matter what it was I found myself on the short end of stickā¦. Iām following because first off, I would hope this story pans out and even though what you expected didnāt go as planned, you certainly deserve compensation in some way or justice, but alsoā¦. Following because clearly I am just now thinking about Airbnbās and never been before in a position to do so but now I am and have thought about it and I come from a life of somehow if I didnāt have bad luck, Iād have none and I felt as I read this, it would be my storyā¦. So thankfully, I havenāt yet experienced this but if I did with money now I never had but do now and would expect a nice time to have this experience, Iād be so upset if I didnāt get any justice to what is so clear unfair but I need to know the outcome of thisā¦. Hope original poster as itās anonymous posts the outcome! Lol
Thatās terrible. I hate when people say, āmind youā drives me nuts! I hope you get a refund.
My biggest Airbnb fear. I know everyone seems to love them but I am a hotel girl all the way. Never tried one
6 Likes
You also donāt have to stay in dc 
How did this home get approved as an Airbnb? I thought you had to go through a rigorous process to get approved. Eek!
8 Likes
I hope you find a way to deal with stress.
2 Likes
Oh my gosh! How scary! I would be freaking out! Iām glad your intuition was screaming at you! 
1 Like
I just want to throw this out there that many Airbnbās have cameras and they are allowed to except in bedrooms or bathrooms due to privacy reasons. You are going into someoneās home not a multimillion dollar corporate hotel. So the camera shouldnāt be too surprising. But the wife not knowing and calling the cops thatās a whole batch of chaos nobody wants to deal with.
10 Likes
Exactly why I said inwould never use airbnb. I feel like its app for these kinds of situations to happen or worse. Very scary moive sounding( not saying your lying at all, Iām saying on the owners part)
1 Like
Aside from ālooking lived inā thatās normal, lot of people rent out when they are away. Everything else was creepy af.
2 Likes
Iām so sorry!
I hope air bnb bans them! I would have posted this on their review!
8 Likes
Help a mama out and respond anonymously on our forum. My AIRBNB had a camera and supposedly the wife didn't know we were there: Advice?
What an absolute nightmare Iām so sorry this happened to you
7 Likes
Glad I have never stayed in an Airbnb, that is scary. Hotels are much more regulated.
11 Likes
What a terrible ordeal! Sure hope you get your money back!
7 Likes
I would love to know what Airbnb you stayed in because we are pretty sure ours had cameras too. We stayed at one in Washington DC 2 years ago, and I could not shake the feeling that I was being watched.
The owner was upstairs and we were in the downstairs portion. We had to stay there for 3 nights and the entire time I felt so uncomfortable 
12 Likes
I rented a place 1000 miles from home for a week off VRBO. I show up and thereās a guy staying in the house! The owner double booked it and we had no choice but to get a hotel for the night, then try to scramble to find a place, in a resort town, for a week that took pets. The owner brought a full refund cashiers check to my hotel in the morning. Sometimes you never know what youāll getā¦
5 Likes
I would report this to a Local TV Station about this and Airbnb as well. Maybe they can out this on the air
20 Likes
And that is why I would rather stay at a hotel than rent an AirBnBā¦
50 Likes
I have read many AIRBNB have cameras in the common areas and exterior. I assumed that was normal.
4 Likes
My family and I just got back from Washington DC. I personally didnāt want to spend a lot of money just to sleep somewhere since we were going to be gone all day every day so we stayed at a campground. We enjoy camping so we tented. I realize camping isnāt for everyone, but the one we stayed at have these glamping pods with AC in them! 
They also have a yurt.
Iām sorry about the airbnb. I hope you get your money back.
1 Like
I have Airbnbād domestic and foreign and never had a problem. Did you check out the reviews for this host?? My guess is that the wife did try to call the husband and he just wouldnāt answer, and/or that she thought you had offed him which is why she called police.
4 Likes
Shocking story. You must have been very stressed. Gooduck with the refunds.
2 Likes
This is what I have been telling people makes me panic about Airbnb that they could be some illegal stuff and you take the fall.
3 Likes
I would have done the same thing. Creepy!!!
3 Likes
That is horrendous Airbnb have really let you down hope you get an immediate refund
2 Likes
Wow, totally inappropriate! AIRBNB should refund and never let this guy rent again.
7 Likes
My daughter is having trouble getting her money refunded she booked an Airbnb a year ago the owner added additional fees. So put claim with Airbnb to cancel and money refunded $500.00. Still waiting
2 Likes
Oh my gosh. That is awful!!! Please keep us posted on if you get all your money back. You should put this guy on yelp!!!
3 Likes
Ohhhh I will just continue to stay in hotels. Good luck to you, I hope you get a refund for this horrible experience you and your family endured. Most importantlyā¦ You started cool can and collected for your children. 
2 Likes
We stayed in a vrbo. And the owner stayed in a motor home in the driveway. It was kind of creepy. We came home to it once and they were inside. Checking on things. I didnāt like that either. Wonāt do it again
5 Likes
AirBNB would get a phone call and email from me every day until the situation was rectified.
19 Likes
I donāt think you will get the refund because I had a similar experience here where the airbnb was far from suitable, the person in control called in to see our complaints and saw 4 stretchers in boxes on the floor and assumed that we had more people staying there than arranged this was not correct. They happened to be sale items from kmart that we picked up three hours ago for our future planned holiday. But the person was rude n condescending and insisted we had more people there than originally agreed. We had no TV, or hot water, stove wasnāt working, and the sea view was non existent due to new building next door up four floors.
1 Like
My daughter stayed in one in Florida years ago, and was great. Last summer was suppose to in Co. she and the friends left because felt something was off.
I will not stay in Airbnb because it is not my home. Furthermore, I donāt trust this setup, and could be a scam.
3 Likes
I would report bizarre host behavior. Bet you get a full refund
9 Likes
Take the homeowner to small claims court for all costs of cancellations and the stay
4 Likes
Iād have no issue with cameras if they are at the entry or exits . For their prof day of extra people or stolen items. But Not to watch my family ! Thatās invasion of privacy and creepy !!!
3 Likes
That is so bogus I hope u get all your money back I would see what other things you can do cause you were definitely scammed
6 Likes
Air B&b b is sometimes so unreliable, I was with my karate team at PE booked a big house at 9:00 at night when we reached & couple in house says we unlisted from Airb&b since long , air b & b was not at all helpful , thy said we must book ourselves in same price that previous booking was & thy will refund in months time , it was difficult & I ended up paying 2500R from my own pocket .
3 Likes
That was someones house they live in if all that stuff was there not an ABB. Id call a Lawyer just in case. Cameras in a place like that is spying.
2 Likes
Creepy for the cameras and that he didnāt tell the wife. However, I know someone thatās owes and lives in a house. He works a lot. He Air B&B his house, and when he does he stays in his basement. He is on site. Heās never had an issue with anyone staying there and him staying in the basement He has a separate entrance.
Hopefully you will get a refund.
2 Likes
What advice are you looking for. Airbnb will handle it
1 Like
Thatās why I donāt stay in air bnbās.
1 Like
I hope you kept the camera in case thereās photos of your family???
1 Like
And be awareā¦ā¦ if they can watch with those cameras, they can also hear everything you say!!!
Report to the BBB get report from police file complaint and dispute all charges on Credit card. What a scam!
Weird. I was just looking for an airbnb, and a lot of the listing posted they have security cameras 
did airbnb get sued?
Oh hell no! 
thatās sketchy af!! I hope you get a refund,Iām sorry you had to go through that.
4 Likes
Seems like the ā host ā the guy was the ā wifeā too ā¦ Iām assumi
Iāll stick with hotelsā¦
Sorry for your experience & hoping your refunded your money. Otherwise taking people to court.
2 Likes
I will only stay in a hotel, no Airbnb.
3 Likes
You should be okay/ if you have police report! Hope you used Amex!
I have never stayed in an an Airbnb before but this is so creepy. The only part that is not odd is that the people live there. I know a few people that rent out their own houses and stay elsewhere when the home is rented. They will rent their homes when we have big events in town ( nascar races and music festivals). Kinda smart. They donāt want to be here for the madness and make money while they travel!
2 Likes
Wow so sorry you had to go through this!
Good decision safety first
1 Like
So very sorry thatās frightening.
Would never stay in an airbanb
Why do people trust whatever this is??? I would never
Thatās down right creepy!
He probably wanted to watch your kids.
Omg! That sounds like a nightmare!!
Airbnb doesnāt give money back no matter your honor story. I have several clients that had nightmarish experience as well. Good luck.
Doesnāt sound like you need advice.
Hotel. Then You dont have to read the rules book or do a days work of housework when you leave.
Iād be asking for a refund and leave a bad review pre warn others
May wanna look into the owner and prese charges there
That sounds shadyā¦that guy was weird
1 Like
Ooooh my. Iām sorry for your horrendous experience
Nancy George Engels look at this creepiness
1 Like